Title: Senior Technical Program Manager
Company: IBM
Location: Frisco, Texas, United States
Jaita Bhowal, Senior Technical Program Manager at IBM, has been recognized by Marquis Who’s Who Top Scientists for dedication, achievements and leadership in Technical Program Management.
Ms. Bhowal has established herself as a leading expert in technical program management and has been a senior technical program manager at IBM since 2021. In this capacity, she is recognized for her ability to help others and boost team morale by offering encouragement and providing a clear vision. She excels at guiding her teams to focus on the five key problems out of 10 that can realistically be solved, ensuring the highest possible value is delivered to each project and to the company as a whole. Ms. Bhowal’s approach streamlines priorities and directs teams toward what truly matters, resulting in significant organizational impact.
Hired by IBM in 2019, Ms. Bhowal worked as a software developer, focusing on financial services clients, including Theta Financial Services. She played an instrumental role in automating report generation for various companies, facilitating the delivery of monthly transactional data. Ms. Bhowal’s expertise extended to supporting Toyota Financial Services during its expansion into Mazda, enabling Toyota to build insurance capabilities. This groundbreaking achievement allows customers to request Toyota insurance online at dealerships. This innovation addressed longstanding customer pain points by enabling buyers to secure insurance before leaving the dealership, eliminating reliance on third-party providers and enhancing the overall customer experience.
In 2020, Ms. Bhowal transitioned into the role of technical program manager at IBM, where she continued to demonstrate exceptional leadership by launching new capabilities, including initiatives in data privacy. One of her most notable achievements involved resolving a critical issue with paperless enrollment on a client website, ensuring customers were correctly enrolled in billing and mitigating potential compliance risks. By collaborating closely with development teams and the marketing department, Ms. Bhowal effectively communicated the resolution to customers. This initiative not only safeguarded compliance but also saved the company millions of dollars within a four-week timeframe.
Ms. Bhowal began her professional journey as a software developer at Amiga Informatics Pvt. Ltd. in her native India in 2015. Here, she honed her technical skills and laid the foundation for her future roles in program management and leadership within the technology sector.
Pivotal to her career success, Ms. Bhowal earned a bachelor’s degree in business information technology at Mewar University in Chittorgarh in 2016, equipping her with essential business acumen and technological proficiency. She also garnered a master’s degree in data modeling, warehousing and database administration from Northeastern University in Boston in 2020. This advanced education provided Ms. Bhowal with deep expertise in managing complex data systems and informed her approach to technical program management.
Ms. Bhowal further distinguished herself through numerous certifications that underscore her commitment to continuous learning and professional excellence. She holds several credentials from Scrum Alliance Inc., including a certified scrum master and a certified SAFe 5 release train engineer, as well as several other credentials through LinkedIn. Among other designations, Ms. Bhowal achieved certification as an AI business strategist from The Case HQ Ltd. and, in 2025, achieved ISC2 candidate status from ISC2 Inc.
Ms. Bhowal’s decade-long career reflects a trajectory marked by innovation, leadership and dedication to both professional excellence and community advancement. She credits much of her success to supportive mentors and sponsors who entrusted her with high-visibility projects early on, allowing her work to be recognized by leadership. She values the opportunity to collaborate with seasoned professionals across generations, which has significantly shaped her perspective and expertise. Born in West Bengal, India, Ms. Bhowal also acknowledges the unwavering support of her parents, who encouraged her pursuit of international opportunities despite initial reservations about her relocating abroad.
Eager for the future of her career, Ms. Bhowal remains committed to giving back through plans that include establishing a nonprofit organization dedicated to providing free mentorship and raising funds for schools, children and hospitals in need. She envisions offering classes focused on health and mental well-being for career growth and intends to author books on stress management in remote work environments and on challenges related to artificial intelligence. Recognizing the unique pressures women in technology face, particularly those balancing primary earning responsibilities, Ms. Bhowal also aims to empower others through articles and books that offer practical insights for overcoming discouragement and competition in the field.
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